Frequently Asked Questions
You’ve got questions? We’ve got answers!
Do you offer Safe Deposit Boxes?
Yes. Visit our Sanford Location at 909 W. Sanford Street, Arlington, Texas 76012 from 9:00 am – 4:00 pm, Monday through Friday for safe deposit box services.
AlliedFCU membership is required for box rental. Limited availability of some sizes. For more details and box availability, feel free to call or text member services at (817) 856-4444 or contact us online.
For fees and sizes, please click here.
What do I do if my card is lost or stolen?
Call us immediately at (817) 856-4444 during business hours and let us know. For after business hours lost or stolen cards please call 1-855-333-1066 using the prompts below:
Press 1 to report a lost or stolen card
To order a new card you will need to contact us at (817) 856-4444 during business hours or come into one of our branches to have a new card issued.
What is a Credit Union?
A cooperative, not-for-profit financial institution owned and controlled by members through an elected volunteer board. Members receive safe, convenient savings and borrowing at reasonable rates from an institution that exists to benefit them, not generate profit.
How did credit unions start?
Who owns a credit union?
Members own the credit union – each member owns one share and can vote on important issues like board elections. Unlike banks owned by stockholders seeking profit, credit unions serve member-owners.
What is the purpose of a credit union?
To encourage member savings and provide loans to people of ordinary means. As nonprofit cooperatives, credit unions offer lower loan rates and higher savings dividends by returning earnings to members instead of paying stockholder profits.
Are savings deposits insured?
Yes. All accounts are insured to $250,000 by NCUA (National Credit Union Administration), backed by the full faith and credit of the U.S. Government.
Who can join a credit union?
Credit unions serve specific groups within their “field of membership.” AlliedFCU serves those who live, work, go to school or worship in Arlington, Mansfield, Dalworthington Gardens, or Pantego, along with their immediate family members.
Can I open a checking account online?
Yes, you can fill out our online form, call us at (817) 856-4444, or visit us in person during office hours.
How can I deposit funds into my account?
There are a number of ways you can deposit money into your account:
- Come by any location during business hours.
- Deposit by mail
- Wire transfer
- Account-to-account deposit within your online banking portal
- Mobile deposits through our app
How can I withdraw money from my account?
You can withdraw money from your account in person during business hours, at an ATM, cashback with a debit card, or through a person to person transfer in your online banking portal.
When will my deposit be available?
In most cases, funds are available the same day.
When will I receive my debit card?
We will mail you your debit card when you open your account. If you would like a card right away, we can produce your debit card at our branch location in five minutes.
Can I set travel dates for my debit and credit cards?
Yes, you can easily manage your travel plans through the card controls section of your online account. Just set your travel dates and let us know about any international trips to keep your card working smoothly while you’re away.
Is ATM usage free?
It is free at either of our Green Oaks or Mansfield locations, as well as the 30,000 other locations in the Co-op ATM Network.
Does my checking account provide the option to enroll in overdraft protection?
Yes, both types of checking accounts have overdraft protection included.
How can I order checks?
You can order checks by logging into your online or mobile banking, in person through one of our representatives, or by phone.
Do you offer Business Checking?
Yes we do. The benefits include:
- No minimum transactions
- No per item charges
- Minimum daily balance $1,000 to avoid the monthly service fee
- $25 min opening deposit
To open a Business Checking account, please visit one of our branches.
How do I enroll for the first time
You can enroll HERE or from the AlliedFCU Mobile Banking App. Here are some detailed instructions on what to do:
- On the login screen, select “Don’t have an account? Enroll”.
- Enter required information, selecting “Continue” after you complete each page.
- Review your information and agree to the terms before selecting “Confirm and Enroll.”
- Accept the user agreement on the page after you select “Confirm and Enroll.”
- Choose a phone number to receive your one-time login PIN. Select “Continue.”
- Enter your one time PIN, and that’s it! You’re enrolled and ready to use online banking!
- Once you’re logged in, you’ll have access to all accounts you’re associated with.
Why do I see so many accounts?
For example: if you are a joint owner on your spouse’s account, it will now appear when you log in with your credentials. You do not need the other member’s credentials to access their account.
What if I forget my login information?
Don’t worry – you can still recover access to your account! Reset your digital banking information through the mobile app or website by clicking, “Forgot username/password?” The step-by-step process will guide you through a secure multi-factor authentication check to grant you access to your account again.
What other Benefits can I expect to see?
What other Benefits can I expect to see?
You also have the ability to make account-to-account payments. This means you can make payments from your AlliedFCU account to someone else’s AlliedFCU account. Pay your family or friends for dinner, furniture, clothing and more!
Can I view eStatements in Online Banking?
Yes, you can! Online Banking allows for eDocument sign up at the time of online banking enrollment. Plus, you can view your eStatements using your mobile app.
**Prior eStatements will not migrate to the new eStatement. Please contact us for statement requests.



