Online/Mobile BANKING tips: messages and alerts

June 10, 2024

 

One of the most convenient features of Online Banking is the ability to send secure messages to AlliedFCU representatives regarding your accounts. You can also set account alerts. This blog post will show you how to:

  1. Send and receive secure messages

  2. Set and receive account alerts

You must enroll in Online/Mobile Banking to use these services. Find enrollment instructions here.


How to access Message Center

From the Tools & Services Drop Down Menu select Message Center.


Once in Message Center, you can view:

  • Your Online Banking Inbox, which contains secure messages to sent to you by AlliedFCU.

  • Alert notifications sent by the Online Banking system for banking alerts you set up.

  • Sent Messages - which are the messages you send to AlliedFCU. To send a message, click on the pencil icon next to the “Message Center” Heading.


Once you click the Send button, please allow 1 - 2 business days for a response from AlliedFCU.


How to access and manage Account Alerts

Click on Manage Alerts from the Tools & Services tab.


To set the Delivery Preferences of your Alerts:

  • Click the Delivery Preferences flyout arrow

  • Set the Delivery Preferences option by clicking the box next to each communication preference on which you want to receive an alert.


  • You can set up specific Security Alerts by selecting the individual toggle buttons next to each option.

  • When a Security Alert option is selected, you will receive notifications according to the Delivery Preferences you set.


  • To Set your Account Alerts, click on Account Alerts.

  • Click on the Alert options you wish to set.

  • To add a new Alert, click on the + next to "Add XXXXXX alert" then set your preferred parameters." 

  • Select all the account numbers you would like this alert to affect.

  • Click Save.


 To view current Alerts, click on the flyout arrow next to the set alert. From here you can Edit or Delete the Alert.


Look for more tips and tricks periodically on our blog.