Scammers are stepping up their tactics, and a recent incident at another Dallas-area credit union validates just how bold they are getting. Recently, an elderly member of that credit union was targeted by a scammer posing as a credit union employee. This scammer didn’t just speak to the member by phone. He actually showed up at the member’s home to pick up a debit card, claiming it needed to be replaced. He said he would bring back a new one, but of course, the card was used for fraud instead.

We have also seen troubling reports of scammers using GPS tracking and intimidation tactics against people. This is a whole new level of danger, and we are education you so you can keep yourself and your identity safe.

Please remember: Credit union employees will never come to your house to pick up your cards, cash, or sensitive information. We also will never call you to ask for it.

How to Protect Yourself

• Never hand over cards at home: No legitimate financial institution will ever send a courier to your residence to collect debit or credit cards.
• Verify before you share: If someone calls, texts, or visits claiming to be from Allied FCU and asking for personal information, hang up and call us directly using our official number: 817-856-4444.
• Freeze compromised cards instantly: If suspect your debit card has been compromised, immediately use our mobile app to freeze the card, then call us for next steps.
• Trust your instincts: If a situation feels uncomfortable or high-pressure, shut it down immediately. Hang up the phone, block a text or email sender, and don’t answer your door to strangers.

If you suspect you’ve already been targeted and may have given your personal information to the wrong person, contact us immediately. Your security is our top priority, and we are here to help you stay protected.